Terms of Use
Welcome to the official Wellayore online storefront. This website, together with any related digital services made available under the Wellayore brand, is operated by HONGKONG TOP SUN INDUSTRIAL LIMITED. These Terms of Use establish the rules and conditions governing access to and use of our website, digital content, customer features, and related services.
Purchases made through Wellayore, including products from our Wooden Decorative Accents, Candle Holder Accents, and Floral & Vase Accents collections, may also be governed by separate purchase, shipping, return, and privacy policies published on our storefront.
By accessing, browsing, communicating through, or purchasing from this website, you acknowledge that you have read and agree to comply with these Terms of Use. If you do not accept these conditions, you should discontinue use of the Wellayore website.
1. Accuracy of Information You Provide
When submitting information through Wellayore, you agree that the personal, billing, payment, shipping, account, and contact details you provide are accurate, complete, and current to the best of your knowledge.
You are responsible for correcting or updating relevant account or order information when changes occur. Wellayore is not responsible for delays, failed communications, or fulfillment problems caused by inaccurate or outdated information supplied by the customer.
2. Privacy and Personal Data
Our handling of personal information is described in the Wellayore Privacy Policy. That policy explains how information may be collected, used, stored, disclosed, and protected when you interact with our website, complete a transaction, contact customer service, or otherwise communicate with us.
By using our services and voluntarily providing information through available communication channels, you acknowledge the data-handling practices described in the applicable Privacy Policy.
3. Intellectual Property and Permitted Website Use
Unless otherwise indicated, the content displayed through the Wellayore website—including product photographs, graphics, logos, trademarks, product descriptions, written copy, page layouts, videos, audio, software elements, and website code—is owned by, licensed to, or otherwise lawfully used by HONGKONG TOP SUN INDUSTRIAL LIMITED and is protected by applicable intellectual property laws.
Wellayore grants you a limited, personal, non-exclusive, non-transferable, and revocable right to access and use the website for lawful personal shopping and informational purposes.
Without prior written authorization from Wellayore, you may not:
- Copy, reproduce, republish, distribute, sell, license, or commercially exploit website content.
- Mirror, frame, duplicate, clone, or substantially reproduce the visual structure or functional design of the Wellayore storefront.
- Introduce malicious software, viruses, corrupted files, harmful scripts, or other code intended to disrupt website operations.
- Use automated scraping tools, crawlers, robots, data-mining systems, or similar technologies to extract product pricing, content, customer information, or other website data without authorization.
- Interfere with security features or attempt to gain unauthorized access to customer accounts, databases, servers, networks, or administrative systems.
- Engage in conduct that places an unreasonable or disproportionately large burden on our technical infrastructure.
Where we reasonably believe these rules have been violated, Wellayore may restrict website access, suspend or terminate an account, block particular network access, or refuse further service as appropriate.
4. Reviews, Comments, and User-Submitted Content
You may have opportunities to submit reviews, photographs, decorating suggestions, comments, feedback, or other content relating to Wellayore products or services.
You are responsible for ensuring that any material you submit is lawful, accurate where presented as factual, and either owned by you or used with appropriate authorization.
You must not knowingly submit content that is fraudulent, defamatory, unlawfully threatening, obscene, deceptive, infringing, or otherwise violates the legal rights or intellectual property rights of another person or organization. You must also not intentionally provide false identity or contact information for the purpose of misleading Wellayore or other users.
By voluntarily submitting content to Wellayore for publication or promotional use, you grant Wellayore and HONGKONG TOP SUN INDUSTRIAL LIMITED a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to reproduce, display, adapt, distribute, publish, and use that material in connection with our website, advertising, social media, marketing, and other business communications, subject to applicable law.
5. Third-Party Websites and External Links
Our website may contain links directing users to websites, platforms, payment providers, social networks, logistics services, or other resources operated independently by third parties.
Wellayore does not control these external services and is not responsible for their availability, content, advertisements, data practices, security standards, products, or terms of use. Accessing a third-party website is undertaken at your own discretion and may be subject to the policies of that third party.
6. Website and Service Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WELLAYORE WEBSITE, DIGITAL SERVICES, AND RELATED CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
Except for warranties or rights that cannot legally be excluded, Wellayore disclaims warranties, representations, or conditions that may otherwise arise by implication, including warranties relating to merchantability, fitness for a particular purpose, availability, uninterrupted access, or error-free operation.
We do not guarantee that the website will always operate without interruption, delay, technical defects, data errors, security incidents, compatibility problems, or temporary service outages.
7. Limitation of Liability
To the fullest extent permitted under applicable law, HONGKONG TOP SUN INDUSTRIAL LIMITED, Wellayore, and their applicable directors, employees, contractors, service providers, or logistics partners will not be liable for indirect, incidental, special, punitive, exemplary, or consequential losses arising from or related to:
- Temporary or prolonged website downtime or service interruptions.
- The purchase, possession, installation, display, or use of Wellayore home décor products.
- Unauthorized access to data, security incidents, or third-party cyber activity.
- Network, telecommunications, hosting, or electronic communication failures.
Where permitted by applicable law, any claim arising primarily from use of the Wellayore website should be brought within one (1) year after the event giving rise to the claim. This limitation does not apply where a longer period is required by mandatory law.
8. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Wellayore, HONGKONG TOP SUN INDUSTRIAL LIMITED, and their applicable officers, employees, contractors, and service providers against claims, losses, liabilities, damages, penalties, or reasonable legal expenses resulting from your unlawful use of the website, material breach of these Terms of Use, fraudulent conduct, or infringement of third-party rights.
9. Electronic Communications and Notices
When you use the Wellayore website, submit an order, or communicate with our customer support team electronically, you acknowledge that communications may also be provided electronically.
To the extent permitted by applicable law, emails, website notices, electronic disclosures, and digitally published policy updates may satisfy requirements that certain notices or agreements be provided in writing.
10. Copyright and Intellectual Property Complaints
Wellayore respects the intellectual property rights of creators, businesses, and other rights holders. If you believe that copyrighted or otherwise protected material has been used on our website without proper authorization, you may contact our support team with a detailed written notice.
Your notice should include:
- Your physical or electronic signature, or another appropriate form of authorization.
- A description of the copyrighted or protected material you believe has been infringed.
- The specific webpage, URL, or location where the allegedly infringing material appears.
- Your email address, telephone number, and other reasonable contact information.
- A statement confirming your good-faith belief that the disputed use is not authorized by the rights holder, its representative, or applicable law.
Notices may be submitted to support@wellayore.com.
11. Events Beyond Our Reasonable Control
Wellayore will not be responsible for a delay or failure to perform an obligation where performance is prevented or materially disrupted by circumstances outside our reasonable control.
Such events may include natural disasters, severe storms, widespread health emergencies, governmental restrictions, labor disputes, transportation interruptions, utility or telecommunications failures, major supply-chain disruptions, civil disturbances, or comparable force majeure events.
12. Risk of Loss
Risk associated with shipment and delivery of products will be allocated in accordance with the applicable shipping terms, carrier arrangements, mandatory consumer protection requirements, and laws governing the relevant transaction.
Where legally permitted and consistent with the applicable shipping arrangement, risk of physical loss may transfer after merchandise has been handed to the designated carrier. Nothing in this provision is intended to remove consumer rights that cannot lawfully be waived.
13. Governing Law and Dispute Jurisdiction
To the extent permitted by applicable law, these Terms of Use and your use of the Wellayore website will be governed by and interpreted under the laws of the Hong Kong Special Administrative Region, without giving effect to conflict-of-law principles.
Subject to mandatory consumer rights and jurisdictional rules that may apply in a customer's place of residence, disputes arising from these Terms of Use or use of the Wellayore website may be submitted to courts of competent jurisdiction in Hong Kong.
14. Severability and Assignment
If any provision of these Terms of Use is determined by a competent authority to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect.
You may not transfer or assign your rights or obligations under these Terms of Use to another person without our prior written consent. Wellayore or HONGKONG TOP SUN INDUSTRIAL LIMITED may transfer applicable rights or obligations in connection with a corporate restructuring, sale, merger, service arrangement, or other lawful business transaction.
15. Entire Agreement
These Terms of Use, together with any policies or terms expressly incorporated by reference, constitute the agreement between you and HONGKONG TOP SUN INDUSTRIAL LIMITED concerning your use of the Wellayore website.
To the extent permitted by law, these terms supersede prior communications or understandings relating specifically to website use where those communications are inconsistent with the provisions stated here.
16. Official Contact Information
If you have questions concerning these Terms of Use, website access, intellectual property matters, or other policy-related issues, please contact Wellayore using the information below:
- Operating Brand: Wellayore
- Company Name: HONGKONG TOP SUN INDUSTRIAL LIMITED
- Registered Address: Unit 2, LG1, Mirror Tower, 61 Mody Road, Tsim Sha Tsui, Hong Kong
- Email: support@wellayore.com
- Phone: +1 (435) 361-0647